BambooSnow Privacy Policy
BambooSnow is a consumer life and household assistant. You can tell BambooSnow what is happening, let it organize a situation, remember useful context, and coordinate with people you choose. This Policy explains the information BambooSnow handles and the choices available to you.
The privacy model
Your personal BambooSnow is separate from a household or any other shared context. A relationship does not create membership, and participation in one situation does not expose unrelated information.
New situations are private by default. You can intentionally share with specific people, a shared context such as a household, the participants in one situation, or a scoped guest link.
Information we collect
- Account and sign-in data: email, display name, account identifiers, supported Apple or Google identity identifiers, revocable sessions, and sign-in timestamps. BambooSnow does not receive your Apple or Google password.
- People and relationships: names, relationship labels, and optional details you choose to add. A represented person does not need an account.
- Shared contexts: household or other context names, explicit membership, access level, invitation status, and timestamps.
- Information you tell BambooSnow: messages, notes, dates, links, images, documents, or voice-derived text you intentionally submit, plus situations, events, responsibilities, facts, participants, decisions, tasks, and status derived from them.
- Memory: scoped personal, relationship, context, or situation facts with provenance, confidence, and correction history.
- Artifacts and responses: invitations, itineraries, checklists, shared summaries, other generated artifacts, and guest responses.
- Purchases and notifications: App Store product and transaction identifiers, subscription status, expiration or billing state, and notification device tokens when those features are configured. Apple processes payment details; BambooSnow does not receive your full payment-card number.
- Safety, diagnostics, and operations: support messages, household safety reports, hashed rate-limit identifiers, sanitized errors, request timing, and security logs. BambooSnow does not currently use personal information for advertising analytics or tracking.
AI understanding and your consent
Before BambooSnow first sends information to a contracted AI-processing service, it asks for an affirmative, versioned choice. If you allow AI understanding, BambooSnow may send what you submit and the relevant, scoped context needed to understand the situation or generate a result. You can review or withdraw this choice in Settings. Without permission, new AI understanding and materialization do not run.
AI results can be incomplete or inaccurate. BambooSnow keeps consequential actions subject to review and is not a substitute for professional medical, legal, or financial advice.
Voice and audio
Voice starts only after you choose the microphone control and grant microphone and speech-recognition access. On supported Apple devices, speech is transcribed into editable text. The BambooSnow app does not save raw microphone audio; the resulting text is handled like text you type. Text input remains available if you deny or revoke voice permissions.
How we use and share information
We use information to authenticate you across devices; understand and update situations; materialize useful interfaces and artifacts; remember relevant context; enforce visibility; deliver scoped invitations and guest links; prepare or execute user-approved actions; respond to support; prevent abuse; and maintain service reliability.
- People you choose receive only the contexts, situations, artifacts, or fields covered by their explicit access.
- Guest-link recipients receive an allowlisted projection of one situation—not account history, unrelated situations, private memories, household rosters, provider configuration, or internal execution state.
- Infrastructure and AI providers process data needed to host, store, secure, or perform a requested AI operation.
- Legal and safety disclosures may occur when reasonably required by law or to protect people and the service.
BambooSnow does not sell personal information or use it for cross-app behavioral advertising.
Invitations and guest links
Context invitations and guest links use high-entropy tokens stored as hashes. They can expire, be revoked, and be limited in use. An invitation can be scoped to an intended email. Anyone who receives a guest link may be able to use the access it grants, so share links carefully.
Retention, correction, and deletion
Account-linked life data is retained while your account is active or while needed for an intentionally shared context, safety, reconciliation, or legal obligations. Expired tokens, short-lived sessions, rate-limit records, and operational telemetry use shorter retention windows appropriate to their purpose. Provider backups may persist briefly under their schedules.
You can correct information in the product and delete your account in the iOS app under Settings → Privacy & Data. You can request access or a portable copy through BambooSnow Support. Deletion revokes active sessions and removes account-linked private content. Shared household records may retain a minimal anonymized history, or transfer to another authorized owner, when deleting them would otherwise damage information intentionally shared with other members.
Security
Safeguards include hashed tokens, revocable server-side sessions, same-origin and anti-CSRF checks, server-enforced visibility, encrypted provider credentials, scoped public projections, version-fenced mutations, idempotent consequential execution, rate limits, sanitized telemetry, HTTPS, and database recovery procedures. No system can guarantee perfect security.
Children and represented people
BambooSnow accounts are not directed to children under 13. An adult may represent a child as a person in household context without creating an account for that child. Account holders are responsible for having appropriate permission to provide information about other people.
International processing
BambooSnow and its contracted hosting, database, security, support, authentication, purchase, and AI-processing providers may process information in the United States and other countries where they operate, subject to their contractual and legal safeguards.
Contact and changes
For privacy questions or requests, use the private BambooSnow support form. We may update this Policy as BambooSnow changes. A material processing change may also require a renewed in-app consent choice.